In Episode 201, Phil and Paul continue Season 14's focus on The People Advantage by exploring one of the most important ingredients in every healthy team, organization, family, and relationship: Trust. Most leaders recognize trust is important. Far fewer intentionally build it before they need it. The reality is that trust isn't built during a crisis. Trust is built long before the crisis arrives. And when conflict, adversity, disappointment, or uncertainty inevitably come, teams either draw on